Frequently Asked Questions
Ordering and Shipping
No. Customers don’t need to sign up or log in to add to the cart, order, and pay for the products on Ride Hub Australia.
Simply visit our shop, add the item(s) to your cart, and check out once you are ready to order. Ordering is made fast and easy for your convenience and safety. You may also drop by our physical store located at 129 Victoria Avenue, Chatswood, NSW 2067 and purchase our available products there.
No. Our services are currently only available to customers within Australia.
Returns and Order Cancellation
Ideally, you should never receive a faulty item, but if you believe something is not right with your item, then you may return it. However, faults due to modification, misuse, or mishandling by the customer can not be returned. Please read the accepted conditions for returns in our Returns Policy.
Please email us immediately at firstname.lastname@example.org stating your intent and reason to return an item. You will be responsible for the cost and risk of returning the item to us. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received return delivery. We also reserve the right to refuse items that are not within the accepted conditions for returns. Please read our Returns Policy carefully.
Our physical store is located at 129 Victoria Avenue, Chatswood, NSW 2067.
Ride Hub Australia offers discounts, sales, and promotions all year round! Make sure to follow our official page on Facebook and official account on Instagram to see our latest news, updates, and promotions. You may also subscribe to our email newsletter to get updates and exclusive discounts straight to your inbox.